A Cross-Sectoral Investigation of Strategic Fit vs Flexibility Dissertation

A Cross-Sectoral Investigation of Strategic Fit vs Flexibility - Dissertation Example6.4.1 Employee Satisfaction466.4.2 Service flavour476.4.3 Customer Satisfaction496.5 Conclusion50Chapter 7 - Conclusion517.1 Contributions of the look into537.2 Implications of the Research557.2.1 Implications for Public Sector Organisations557.2.2 Implications for Future Research577.3 Limitations of rent597.4 Final Conclusion59References61 72 adjunct I Interview Transcripts and cryptanalysis73Appendix I.1 Organisation A (Public Sector)74Appendix I.2 Organisation B (Private Sector)101Appendix II abstract Models124 125Organisation A Conceptual Models126Appendix II.2131Organisation B Conceptual Models131Organisation A Conceptual Models137Appendix II.2142Organisation B Conceptual Models142AcknowledgementsWithout the continued emotional and monetary support provided by my parents, I may have not reached the end of this journey. During my studies there were times when exit commitments and intermit tent financial stress made me believe that I would not be able to pick up this journey finished. It was during these times, and many others, that my parents language of encouragement and their confidence in my ability gave me the motivation to persist. No words of thanks can adequately express the depth of my appreciation and love.I would also like to usurp this opportunity to personally thank my supervisor, . I cannot express the extent to which his encouragement, support, understanding and, above all, his prompt, constructive and greatly appreciated criticism and feedback, were invaluable to the research, writing and completion of this study. Thank you.AbstractStrategic humans alternative circumspection is, undoubtedly, an integral factor in organisational success but, it only represents an element in spite of appearance the... 1.1 Introduction focus on the prevalent organisational structure and management distinctions between the private and the public area, the disserta tion aims to demonstrate the tilt of the public sector to adhere to outmoded and inefficient management models as compared to the best practices models, strategies, tools and mechanisms adopted within the private sector. The disparity between public and private sector management styles and paradigms is customarily justified through reference to organisational structural differences. This dissertation takes a contrary position, arguing that even though there may exist structural differences between public and private sector organisations, the differences are not such as to prevent the successful implementation of private sector management strategies and paradigms in public sector organizations, as would allow for the adoption of Total Quality Management lending to the evolution of an effective and efficient human resource. These statements and arguments shall be validated through a review of the literature on public and private sector organisations and contemporary management strate gies and, solidified through the results of the field study. 1.2 Importance of TopicThe current study proposes to experiment the similarities and differences between the public and the private sector for determination of whether or not private sector management strategies withstand successful adaptation to, and implementation in, the private sector.